Shipping policy

E-Shop only accepts orders for delivery to the specified delivery address within Canada acceptable to us.
Placing an order means you agree to purchase products or services and appoint us to deliver the same on your behalf to your specified delivery address in accordance with the E-Shop Terms and Conditions set out herein. After receiving your order, we will notify you and acknowledge receipt of your order. However, it is not an acceptance of your order. We reserve the right to reject any purchase order without giving any reasons. In the event that we are unable to accept your order (for example due to payment issue), we will notify you by phone or email.
If your order is accepted by us, we will confirm with you accordingly and advise the date and time of delivery.

Expected shipping time frame is 5 business days. For orders over 300CAD (after discount, if any, and exclude tax), shipping will be free. For purchase below 300CAD, a shipping fee of CAD20 will be charged.

In case any gift item of your purchased products is not available, we will contact you accordingly. You may decide whether to accept another gift item, cancel the order or continue to purchase the products or to obtain a refund in the absence of fault.
We may revise the delivery details and terms at any time without prior notice. Should any disputes arise, our decision shall be final and binding on you.
Delivery services shall be postponed during inclement weather or any other factors beyond our control that affect the delivery. We will contact you to reschedule the delivery.
If you fail to receive your ordered items upon the first delivery appointment and/or you provide us with inaccurate information on your address and/or contact details, we reserve the right to: (i) charge you an additional delivery fee for subsequent delivery(es); or (ii) reject and cancel your orders.
All expected delivery dates and time are estimates only. We shall not be held liable for any loss or damages incurred or suffered by the customer as a result of any late delivery.
In case of any dispute in relation to the manner and time of delivery, our determination shall be final and binding on you.